Frequently Asked Questions
What are the limitations of the free trial?
We may change the limitations without any notifications in the future releases. The current ones are:
- At most 1 saved connection
- At most 1 database window
- Alert mode is not available
- Bookmark is not available
- Command autocompleter is not available
Can I buy Medis for my team?
Of course! During the checkout process, you can select the quantity and enter the number of people for whom you are purchasing Medis. You will receive a separate license key for each person.
Should I buy Medis on the Mac App Store or from your website?
TL;DR It's totally up to you. 😃
There is no difference in functionality between the two versions. In terms of product design, we also try to avoid adding differentiated features in the future.
Many users prefer the App Store version because they can manage all their softwares in one place. At the same time, some of our enterprise users need to be able to purchase software outside of the App Store.
What if I don't like it?
Write me an email at medis@zihua.li within 30 days of your purchase and I'll send you a refund, no questions asked.
I have other questions. How can I get in touch with you?
Our email is medis@zihua.li. Feel free to contact us whenever you have any questions!
